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Appointment Availability


We can usually fit you in for an appointment with a clinician on the day you choose.


If the surgery is full you may be asked to come on the following day, unless the problem is urgent and then you will be seen by a clinician that day.


You may choose to see which ever doctor you wish but this may mean we are unable to offer you an appointment on the day of your choosing. You will be offered the first available appointment for the clinician of your choice. During some periods, such as holidays, there may be only one doctor on duty.


Patients contacting the practice by phone or in person with a minor injury will be re directed to the closest Minor Injury Unit. (Whitby MIU)


If you feel you have a condition which could be infectious please mention this to the receptionist when booking your appointment. Arrangements can then be made for you to use a side  entrance and wait to be seen in separate room.


If you are unable to keep your appointment, please let the surgery know. 


Appointments can be made online through patient access please contact the surgery to register for a password and obtain further information on this system.



Telephone Consultations


If you feel you may not need to see the doctor but would like to discuss a problem over the phone, please mention this to the receptionist. They will arrange for the doctor, or the nurse if you prefer, to call you back after surgery.


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